Shipping & Delivery

At Abraham Allen, every ring is prepared with care and securely packaged before beginning its journey to you.

We deliver throughout the United Kingdom and to selected international destinations.

UK Delivery

FREE Tracked UK Delivery

We offer complimentary tracked delivery on all UK orders.

Once your order has been dispatched, you will receive a confirmation email with tracking details so you can follow your delivery.

Estimated delivery after dispatch: 2–5 working days.

International Delivery

We are delighted to offer international delivery to selected destinations, including the United States, Canada, Europe, Australia and other supported countries worldwide.

International orders are sent using a tracked delivery service wherever available.

Estimated delivery after dispatch:

• Europe: approximately 3–7 working days

• USA & Canada: approximately 5–10 working days

• Australia & other international destinations: approximately 5–12 working days

Delivery estimates begin from the date your order is dispatched and may vary depending on destination, local postal services and customs processing.

Available delivery options and charges will be shown at checkout before payment.

Processing & Dispatch

Ready-to-Ship Rings

Items marked Ready to Ship are normally prepared and dispatched within 1–2 working days.

Made-to-Order Rings

Most Abraham Allen rings are individually prepared to order.

Please allow approximately 7–10 working days for production, quality inspection and any complimentary personalised engraving before dispatch.

The estimated production time is separate from the delivery time shown above.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 24 hours for tracking information to become active after dispatch.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes or other charges imposed by the destination country.

Where such charges are not included at checkout, they are the responsibility of the recipient.

Customs procedures may occasionally extend the estimated delivery time.

Secure Delivery

For additional security, some orders may require a signature or other delivery confirmation.

We recommend ensuring that someone is available to receive your parcel at the delivery address provided.

Delivery Delays

We work with established delivery partners and do everything reasonably possible to ensure your order arrives within the estimated timeframe.

Occasionally, circumstances outside our control — including customs processing, adverse weather, carrier disruption, public holidays or periods of exceptionally high demand — may affect delivery times.

If you experience a problem with your delivery, please contact us and we will assist wherever possible.

Incorrect Delivery Information

Please check your delivery details carefully before completing your order.

If you notice an error, contact us as soon as possible. Once an order has been dispatched, we may not be able to change the delivery address.

Additional delivery costs resulting from incorrect or incomplete information supplied at checkout may be charged to the customer.

Lost or Damaged Parcels

Every Abraham Allen order is carefully packaged for transit.

If your parcel arrives damaged, please contact us within 48 hours of delivery and include photographs of the packaging, shipping label and item.

If your parcel appears to have been lost in transit, please contact us and we will work with the delivery provider to investigate.

Multiple-Item Orders

Where an order contains multiple items, they may occasionally be dispatched separately.

Where applicable, tracking information will be provided for each shipment.

Need Help?

If you have any questions about your order, delivery or tracking, our customer care team will be happy to assist.

Email: support@abrahamallen.com

Customer Care: Monday–Friday

Abraham Allen
Distinctive rings for life's most meaningful moments.